Shipping Policy
At Nidy, we are committed to ensuring that your non-woven products arrive safely and on time. Below, you’ll find detailed information about our shipping procedures, timelines, and policies to help you understand what to expect when placing an order with us.
Processing Time Once your order is placed, our team will carefully process and prepare your non-woven products for shipment. Please allow 1-3 business days for order processing. During peak seasons or for bulk orders, processing times may be extended. We will notify you promptly if any delays are anticipated.
Shipping Methods We offer a variety of shipping options to meet your needs, including standard, expedited, and express delivery services. The available shipping methods and their respective costs will be displayed at checkout. All orders are shipped via reputable carriers to ensure that your non-woven products arrive in excellent condition.
Estimated Delivery Times
Standard Shipping: Typically 5-7 business days from the date of shipment.
Expedited Shipping: Typically 2-3 business days from the date of shipment.
Express Shipping: Typically 1-2 business days from the date of shipment.
Please note that these timeframes are estimates and may vary depending on your location, weather conditions, or carrier delays. Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the progress of your delivery.
Shipping Costs Shipping costs are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout before you finalize your purchase. For bulk or wholesale orders of non-woven products, please contact our customer service team for customized shipping options and rates.
International Shipping We are pleased to offer international shipping to selected countries. Please be aware that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. Delivery times for international orders may vary depending on the destination country and customs processing.
Packaging We take great care in packaging your non-woven products to ensure they arrive in perfect condition. Our packaging materials are designed to protect your products during transit while minimizing environmental impact. Non-woven products are typically packaged in secure, moisture-resistant packaging to maintain their quality during shipping.
Order Tracking Once your order has been shipped, you will receive an email notification with tracking details. You can use this information to track your package’s journey from our warehouse to your doorstep. If you encounter any issues with tracking or delivery, our customer service team is available to assist you.
Lost or Damaged Shipments In the unlikely event that your shipment is lost or arrives damaged, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund as quickly as possible. Please retain all packaging materials and damaged products for inspection.
Returns and Exchanges If you need to return or exchange a non-woven product, please refer to our Return Policy for detailed instructions. Please note that return shipping costs may be the responsibility of the customer unless the return is due to a shipping error or defective product.
Contact Us If you have any questions or concerns about our shipping policy or need assistance with your order, please do not hesitate to reach out to our customer service team at [email protected] or +91 84699 66888. We are here to ensure your experience with Nidy is nothing short of excellent.
